Shipping Policy
Welcome to Soltek Inc! We’re committed to providing you with a seamless shopping experience. Please take a moment to review our shipping and delivery policies to understand how we process and deliver your orders.
- Shipping Zones
We currently offer shipping services within India. However, there might be certain areas within India where we cannot deliver due to logistical limitations. Please check our website or contact our customer support team for information on delivery availability in your area.
- Shipping Partners
We work with trusted and reliable shipping partners to ensure your orders are delivered promptly and safely. Our primary shipping partners include [Self], but we reserve the right to engage other carriers for specific circumstances.
- Shipping Fees
Shipping fees may apply to your order, and they will be displayed during the checkout process. The shipping fee depends on various factors, including your location, the weight and dimensions of the items, and the shipping method chosen. We may offer free shipping promotions from time to time, which will be clearly communicated on our website.
- Delivery Timeframes
We strive to deliver your orders as quickly as possible. The estimated delivery time will be displayed at the time of checkout. Please note that these are approximate delivery times, and actual delivery may vary based on factors such as product availability, shipping location, and unforeseen circumstances. We will do our best to keep you informed of any delays.
- Order Processing
- Once your order is placed and payment is confirmed, it will be processed for shipment.
- You will receive an order confirmation email with the details of your purchase.
- Please allow 1-2 business days for order processing before it is shipped.
- Order Tracking
You can track your order’s progress by using the tracking information provided in your order confirmation email. Tracking updates may take some time to appear, so please be patient.
- Delivery Attempts
Our shipping partners will make multiple attempts to deliver your order to the provided address. If you are unavailable or the delivery is unsuccessful after several attempts, the order may be returned to us. Additional shipping charges may apply for re-delivery.
- Receipt of Goods
Upon delivery, please inspect the package for any visible damage or tampering before accepting the order. If you notice any issues, please refuse the delivery and contact our customer support immediately.
- Returns and Refunds
For information on our returns and refunds policy, please refer to our separate Returns and Refunds policy.
- Contact Us
If you have any questions or concerns regarding our shipping and delivery policies, feel free to reach out to our customer support team. You can contact us through [Operations@soltekinc.in].
Please note that these policies are subject to change, and any updates will be reflected on our website. We appreciate your trust in [Soltek Inc], and we’re dedicated to providing you with a delightful shopping experience.
Thank you for choosing us as your preferred online shopping destination